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Contact Us

Contact NZ Relay to:

  • Get answers to your questions
  • Make a suggestion or comment
  • Make a complaint. When calling about a specific incident, please provide the relay assistant’s (RA) identification number, date, and time of call.
  • Get assistance with a relay call
  • Request brochures, outreach materials, or presentations

NZ Relay Help Desk Hours of Operation:

NZ Relay Help Desk services are available 24 hours a day, seven days a week, 365 days a year.

TTY: 0800 4 713 713
Voice: 0800 4 715 715
Fax: 0800 4 329 697

Help Desk email:
helpdesk@nzrelay.co.nz

NZ RELAY Postal Address:
NZ Relay
PO Box 106900
Auckland 1143