Why register?
- When you register, the NZ Relay call centre stores your user preferences in a database. Registration is confidential and your personal information will not be shared with anyone outside of NZ Relay.
- You will need to choose a username and password when you register. Each time you place a chargeable call through NZ Relay, a Relay Assistant (RA) will ask for your username and access your calling preferences from the database. This process saves you time and allows RAs to process your calls quickly and accurately.
- Before you can make a chargeable call you will need a valid calling card.
Register by phone:
You may register your NZ RELAY Customer profile by calling the Help Desk at:
0800 4 713 713 TTY
0800 4 715 715 Voice
Download a registration form
Download Form here
Print out, complete and mail the form to:
New Zealand Relay
P.O Box 106900
Auckland
1143
Or, fax your completed form to:
0800 4 329 697