Mobile Text Relay

NZ Mobile Text Relay (MTR) enables Deaf people to make a relay call using their mobile phone or tablet computer to communicate with hearing people.
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Instructions for Apple

To assist you in getting started with Mobile Text Relay (MTR) using your Apple iPhone or iPad, this instruction guide is split into two main step by step sections as follows:

How to install the TexMe app on your iPhone or iPad

This step by step guide will help you install the TexMee application on your Apple iPhone or iPad. The application is free and allows you to use your mobile to make NZ Mobile Text Relay (MTR) calls to hearing phone users.
From your handset, find the ‘AppStore’ icon and tap it to access the store.
Use the Search button to search for ‘TexMee’. Tap on ‘texmee v1.0’ in the list of search results.
The AppStore will display a list of matching apps. Select the TexMee app and tap ‘Open’ to install.
Select ‘New Zealand’ as your country of residence. Tap the ‘Done’ button to confirm your selection.
Select the ‘NZ Mobile Text Relay’ service from the service directory list.
A new TexMee icon will be displayed on your device’s desktop. You can now make calls.

Making a call using the TexMe app on your iPhone or iPad.

This step by step guide will help you to use TexMee to access the NZ Mobile Text Relay service (MTR). MTR is a relay service which allows you to use your mobile to make calls to hearing phone users.
From your handset, tap the TexMee icon to open the application.
Select the ‘NZ Mobile Text Relay’ service from the service directory list.
The MTR call will be connected and MTR relay assistant (RA) will type a welcome message.
Using your phone keyboard, type the details for who you would like to call. The MTR RA will use this information to connect the call and relay your text messages to the hearing caller. The RA will text the hearing callers responses to your phone using the MTR service.
When you have finished your MTR call, press the ‘End Call’ button on the top left of your screen to disconnect the call.
  1. Mobile Text Relay Flyer

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Please use the TexMee App for Relay services on mobile devices.

Because if you're on a mobile device and wish to use relay services, you must use the TexMee App.

If you don't have the TexMee app installed, click on the download button below to get started.
To learn more about TexMee and how to use it, please click here.